How to Fix: My iPad is Frozen
My iPad is Stuck
One of the most frustrating problems to have with an iPad is when it becomes frozen, especially when the iPad freezes on a regular basis. Luckily, this is usually an easy fix. When an iPad becomes stuck or frozen, it tends to be an issue with multiple apps conflicting with each other or an app leaving behind a bit of corrupted memory.
1. Reboot the iPad
A simple reboot of the iPad is usually enough to cure the problem. This is a great way to flush the memory the iPad uses for active applications and an excellent way to shut down and apps that are causing problems. Don't worry, all of your data is save. To reboot the iPad, simply hold down the Sleep/Wake button at the top of the iPad and the round Home button at the bottom.
After you hold both down for a few seconds, the iPad will automatically power down. When the screen has gone dark for several seconds, power it back up by holding down the Sleep/Wake button for a few seconds. An Apple logo will appear as it boots back up.
Want a diagram to help power down the iPad? Refer to the Reboot iPad guide.
2. Delete the offending app
Does a single app cause your iPad to freeze? If you have rebooted the iPad and still have the problem when launching the app or when the app is running, it might be best to reinstall the app.
Delete the app by pressing your finger on the icon and holding it until an X appears in the top right-hand corner of the app. Touching this X button will delete the app. How to delete iPad apps.
Once it is deleted, you can easily install the app again by heading to the app store. The app store has a tab called "purchased" that will bring up all of your previously-downloaded apps.
Note: All data stored within an app will be deleted when the app is deleted. If you store important information within the app, remember to do a backup of it.
3. Restore your iPad to Factory Default
If you are still having problems with frequent freezes, it might be best to restore your iPad to factory default settings and then restore your apps from a backup by syncing with iTunes. This will cause the iPad to completely flush all available memory and storage and start fresh.
You can restore to Factory Default by going into iTunes, choosing your iPad from the devices list and clicking the Restore button. It will prompt you to backup your iPad, which you should (of course!) agree to do before restoring the iPad. Need help? Follow these instructions for restoring to the Factory Default setting.
This should clear up any software or operating system problems. If your iPad continues to lock up or freeze after restoring the Factory Default settings, you may want to contact Apple support or take the iPad into an Apple store